“Cloudflare powers approximately 20-25% of all internet traffic globally. It’s the infrastructure behind millions of websites and apps—from content delivery and DDoS protection to DNS services. When Cloudflare has an outage, it doesn’t just affect one company; it impacts a significant chunk of the internet simultaneously. Today, they had a brief outage that affected Kite along with numerous other brokers, fintech platforms, and online services worldwide,” the tweet said.
Billionbrains Garage Ventures (Groww) and Angel One were also hit by service disruptions as a result of the outage in the US-based internet services provider reportedly due to maintenance.
Also Read: Cloudflare Down: Zerodha, Groww and other major stocker broker websites down as Internet service provider goes under maintenance
He further said that Zerodha activated its Kite Backup system on WhatsApp to ensure trade continuity during external disruptions. This is a completely independent setup that allows traders to exit positions even when the main platform faces downtime, he added.
“This is why we built Kite Backup on WhatsApp. This system is independent of our primary systems. When external outages impact Kite, you can still exit your positions through WhatsApp. Only a few thousand people used the WhatsApp service today. Check out the post in the comments for steps on how to use it,” Kamath’s tweet said.
“I’m really sorry for the inconvenience today,” Kamath said, acknowledging the frustration caused by the outage.
What is Kite Backup over WhatsApp?
Kite’s WhatsApp-based backup system uses WhatsApp’s Flow user interface, not the conventional back-and-forth messaging flow. It is hosted on the Microsoft Azure cloud infrastructure and does not use Amazon AWS services or Cloudflare.
It has no dependency on Kite web and mobile systems and connects directly to the various OMS installations (silos) across datacenters.
It uses WhatsApp as the primary interface (Meta’s independent infrastructure) and is a fully parallel and independent system.
How to use kite back-up?
You can use Kite Backup by following these 4 steps:
1) Save the contact number: +91 99644 52020
2) Send a WhatsApp message: Open WhatsApp and send “Hi” to this number
3) Provide authentication: Enter your Zerodha user ID and PAN when prompted
4) Complete verification: Enter the SMS OTP you received
(Disclaimer: The recommendations, suggestions, views, and opinions given by the experts are their own. These do not represent the views of The Economic Times.)
Source: https://economictimes.indiatimes.com/markets/stocks/news/cloudflare-outage-nithin-kamath-apologises-for-kite-disruption-recommends-whatsapp-backup-to-exit-trades/articleshow/125789808.cms
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