Lesley Horton, the UK’s Chief Property Ombudsman, said: “If implemented carefully and supported by clear guidance and appropriate training, these reforms can create a home buying and selling system that is faster, fairer and better equipped to meet the needs of consumers in the years ahead.”
Source: https://www.bbc.com/news/articles/c6216g52p8wo?at_medium=RSS&at_campaign=rss